SHOP@CLEVEDONCOUNTY.COM

QUALITY TOOLS FOR EASIER GARDENING

021-149-7007

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    Either email us at: shop@clevedoncounty.com or use the form below.





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    OTHER CONTACT DETAILS

    General Enquiries
    Phone: +021 149 7007
    Postal
    PO Box 272-1482, Papakura 2244

    OUR WARRANTY

    PRODUCT WARRANTY
    We provide a two-year warranty on our secateurs, loppers and hedge clipper products.
    AFTER-SALES SERVICE
    We provide a replacement service on nuts, bolts, springs, or pins for your ratchet secateurs and loppers. We also have spare parts for other products we supply, so it always pays to check with us for our after-sales service. Use the contact form or phone us to discuss.
    RETURNS POLICY
    Your satisfaction is important to us. If you are not happy with your purchase, please contact us within 3 days of its arrival so we can discuss your concerns and come to a solution.
    RETURN OF FAULTY GOODS
    Our products are high quality and are thoroughly checked before being sent so you can order from us with confidence that the likelihood of receiving faulty goods is extremely low. Any faulty items must be returned within 7 days of receipt in the same condition it left us, and with postage prepaid by you. Any costs incurred in the return of faulty goods to us is not refundable. Goods must be packaged carefully to avoid damage in transit as we cannot accept liability for returned goods lost or damaged during transit. Faulty goods will be replaced or if this not possible we will refund the item in the same form that payment was made.
    PRIVACY POLICY
    We respect your privacy and pledge to earn and keep your trust. All personal information that we collect from you is maintained in accordance with this policy and will not be used in any way that is contrary to this policy. Personal information is any information that identifies you, or by which your identity could be deduced.
    ORDERS TO AUSTRALIA
    Please note that from February 2018 we no longer ship orders to Australia.
    SHIPPING POLICY

    We aim to ship your order within one business day (Mon-Fri) and delivery times can be from 3-10 days depending on the delivery service.

    We have simplified our shipping rates until 31 Jan 2022 (Prices per order):

    $7 to $10 – North Island
    $7 to $15 – South Island
    $4 to $7 – Rural delivery additional
    Shipping will be calculated at checkout.